Accessing NeSI Support during the Easter break
During the Easter break, NeSI platform services will be online and available, but urgent / critical requests received between 5:00 pm Thursday 28 March and 9:00 am Wednesday 03 April will be addressed on a best effort basis.
Below is a quick reminder of our main support channels as well as other sources of self-service support:
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Changes to system status are reported via our System Status page. You can also subscribe for notifications of system updates and unplanned outages sent straight to your inbox. Sign up here.
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Consult our User Documentation pages for instructions and guidelines for using the systems.
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Visit NeSI’s YouTube channel for introductory training webinars.
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Contact our Support Team (Note: non-emergency requests will be addressed on or after 03 April)
On behalf of the entire NeSI team, we wish you a safe and relaxing break.