Support Documentation

Technical documentation for our High Performance Computing (HPC) platforms.

REANNZ Integration

On 01 July 2025, New Zealand eScience Infrastructure (NeSI) was integrated into the Crown company, Research and Education Advanced Network New Zealand (REANNZ) Ltd. NeSI’s services and technologies are now hosted by REANNZ as a national eResearch Infrastructure Platform. Some of our tools (eg. my.nesi.org.nz) will retain a ‘NeSI’ brand as we transition our services and develop a longer-term strategy for this integrated platform.

All NeSI services and support – including these Support Documentation pages and team monitoring the support@nesi.org.nz email – are continuing as you’ve known them. Also, the principles of our policies (Access, Acceptable Use, Security & Privacy, etc.) are carrying over and remain in effect. We'll be in touch if anything changes. If you have any questions about the NeSI-REANNZ integration, Contact our Support Team

Tips for using our new HPC platform

Getting Started

How to get started with NeSI's new HPC & AI platforms.

How-to videos

Answers to some of your platform questions.

Latest platform news

Status updates about the migration process.

Quickstart

NeSI Accounts

How to get started with NeSI accounts and projects.

Cluster Access

Recommended clients for Linux, Mac, and Windows users.

SSH Config

Already familiar with using remote resources?

Services

Jupyter Notebooks

Connect to NeSI through your web browser.

File Transfer

Getting your data on and off the cluster.

Job Scheduler

How to use our job scheduler, Slurm.

Help

Introductory Workshops

We offer introductory workshops for new HPC users on most weeks of the year.

Online Office Hours

Drop-in sessions over Zoom. Bring your problems or questions and get one-on-one support.

Consultancy service

Scientific and HPC-focussed computational support across a range of domains.