Logging in to my.nesi.org.nz
Notice for PRO Users
Members of the Public Research Organisations will no longer be able to follow the account management process as described on this page.
Please see The New HPC Portal for more details.
Login credentials¶
We allow students, academics, alumni and researchers to securely login and create a REANNZ HPC account profile using the credentials granted by their home organisation via Tuakiri.
Most New Zealand universities and Public Research Organisations are members of the Tuakiri authentication federation, but many other institutions, including private sector organisations and most central and local government agencies, are not.
If your organisation is not part of the Tuakiri federated identity management service, you can still request a REANNZ HPC Account profile. REANNZ will (if approved) provision a so-called "virtual home account" on Tuakiri. See Account Requests for non-Tuakiri Members for details.
Troubleshooting login issues¶
Please use the Tuakiri Attribute Validator to verify the details of your account. Contact your identity provider (e.g. institution, university) in case there are details missing or wrong.
The primary identifier REANNZ HPC consumes is the
attribute auEduPersonSharedToken. This is a so-called, "Tuakiri Core
Attribute," expected to exist for every account.
If your institution has issued you an empty or invalid
auEduPersonSharedToken (rare), or if there is a difference between the
value of your auEduPersonSharedToken as proffered by your institution's
identity provision service and its value as recorded in the REANNZ HPC
database (more common), you will not be able to log in to my.nesi.org.nz. If
you cannot log in, please raise a support ticket with your institution's
IT support.
For troubleshooting the support team may ask you for a PDF of your Tuakiri attributes. Tuakiri does not include your password in the attribute printout and there is no security risk involved in providing a copy of that PDF.